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Hot Peppers

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Hot Peppers CRM

Dashboard

Overdue reorder Reorder due Shipment / delivery Supplier restock arriving Standing order Reminder / task Sample follow-up

Click a day to see what's happening

The calendar predicts each customer's next reorder from their cycle, so you can plan the month before anyone calls you.

NameTagsDeliveryStatusNext dueLifetime

Shipments & deliveries

Order dateCustomerItemsMethodCarrier / trackingYou payThey payNetStatus

Shipping cost is subtracted from margin in Books — so profit is the real number.

Stock

ProductOn handReorder ptLevelCostPriceSupplierStatus
Inventory value:

Supplier restocks (purchase orders)

OrderedSupplierItemsCostExpectedStatus

Suppliers & contacts

SupplierContactPhone / emailLead timeSuppliesMin order

Sales

DateCustomerItemsStatusPriceCostShip paidShip chargedMarginPaid
Outstanding:

Supplier spend (purchase orders)

Cash spent restocking (received POs): . This buys inventory — each unit hits “True profit” above as Cost when you sell it, so it is not also subtracted here (that would double-count it).

📈 What customers are into

last 90 days · adds & “learn more” clicks

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🛒 Almost ordered

Added to cart in the last 30 days but didn't send an order.

😴 Going quiet

Portal customers with no sign-in for 60+ days.

🕘 Recent activity

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🎨 Portal appearance

Controls how your customer ordering portal looks and what it shows.

📢 Portal announcement

Shown to every customer at the top of their portal (below the promo banner).

🛒 Order-wide discounts

Applied to a customer's whole order. Per-product discounts are set inside each product (Inventory → Edit).

e.g. spend $200+ → 10% off the whole order.

On: every qualifying discount (product, bundle, item-count, spend) compounds. Off: only the single largest discount the order qualifies for is applied.

🎁 Bundle deals — move slow inventory

Pick 2+ products; when a customer has all of them in one order, they get a % off those items. Great for pairing a slow seller with a favorite.

🔔 Reorder reminders

Automatically push a “time to reorder” notification to each customer as their usual cycle comes due (based on their cycle + last order). One nudge per cycle.

Notify days before they're due

🏷️ Customer tags

Your own labels for people (e.g. wholesale, VIP, net-30). Pick a color for each.

⭐ Badges

Highlight labels for products (shown to customers) and people (private). Pick a color for each.

Customer order requests

Placed by customers in the portal. Confirm against your stock, then they can pay.

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🔑 Portal access

Give a customer their own login from their profile page (Customers → open a customer → Portal access). Everyone with a login:

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🔔 Notifications

Get a push when a customer requests access, places an order, or messages you — even when the app is closed.

Alerts turn on per device — do this once on each phone or computer you want to be pinged on. On iPhone, add the app to your Home Screen first (Share → Add to Home Screen), then open it from there and turn alerts on.

Data saves to your Cloudflare database. Deleted items go to Trash for 30 days.